FAQ
Frequently Asked Questions
Do you have an order minimum?
No minimums! Whether you need 1 item or 1,000, we offer flexible options for embroidery, printing, and custom decoration.
How much does embroidery cost?
Left chest or cap embroidery starts at $4 per item when ordering 250+ pieces. For smaller quantities, pricing begins at $15 for 6 items.
What decoration methods do you offer?
We specialize in flat embroidery, 3D puff embroidery, appliqué & chenille, toothbrush embroidery, rhinestones & spangles, Siser vinyl printing, screen printing & DTF.
What file types do you accept for embroidery?
We accept DST, EMB, and PES stitch files. Artwork files like PNG, JPG, or PDF must be digitized before use. We offer professional digitizing services.
How long does it take to receive my order?
Most orders are completed within 5–7 business days. Rush orders available. We offer nationwide shipping and local pickup in Chicago.
Can I supply my own garments?
Yes! You can bring or ship your own blanks, or let us source from over 4,000 wholesale suppliers with true wholesale pricing.
Do you ship nationwide?
Yes, we ship across the U.S. and offer local pickup from our Chicago location.
Do you accept returns or exchanges?
We do not accept returns, but size exchanges are available within 3 days of receiving your item, as long as the item is unworn and unwashed.